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How to explain Feelpath and Insights to your clients

Practical language for explaining Feelpath and Insights to clients, including why you might switch platforms, what clients can do between sessions, and how to use that material for clearer follow-ups over time.

Start with the work

Here is a common moment that clinicians recognize:

You ask, “What did you feel when that happened.” The client pauses, then says, “I do not know. I just felt bad.” You can tell there is a real internal signal. There are body cues. There is meaning. The language is not available yet.

In this kind of work, progress is often capacity based. It looks like emotion words becoming more specific and easier to access over time. Progress visibility matters, because the shifts can be small and easy to miss.

Why switch platforms

Most video platforms are fine as a room. The reason to switch is what the room makes easier to do. Feelpath is built for therapy when emotion language is hard to access.

  • In-session language bridge: emotion wheels can give clients a menu of words when language goes blank.
  • Between-session interaction: clients can reopen exact excerpts, review what was expressed and what may have been unexpressed, and practice refining emotion words in context.
  • Progress signals over time: emotion language and self-talk patterns that support reflection and follow ups.

What Feelpath is, in one breath

Feelpath is a telehealth session room designed for emotion-language work in therapy. In session, it gives you a shared language bridge. Between sessions, it lets clients revisit exact moments, refine labels in context, and bring clearer material into the next session.

What clients can do between sessions

Instead of defining Insights abstractly, here is how clients usually interact with them after session.

Example

Theme: You got quiet when conflict came up with your partner.

Excerpt link: You can click to the exact moment in the session where this came up.

How it is used: “Can we slow down and look at that moment. What did you notice in your body right before you went quiet. If there is a word anywhere near it, what might it be.”

Interactive next step: The client can review expressed and possible other feelings, then annotate that same excerpt with more precise emotion words.

The point is active reflection on real session moments, so recall, emotional precision, and follow-up quality improve together.

A script you can say out loud

30 second version

What to say: “I am switching our sessions to Feelpath because it is built for this kind of work. It is our session room, and it has built-in supports that can make it easier to build language for what you feel. If we use Insights after sessions, we can revisit exact moments, review what was expressed and what may have gone unexpressed, and test clearer words in context. That gives us better material for follow ups next week.”

When a client worries about being judged

What to say: “I am suggesting Feelpath because our work is about building clearer language for what you are experiencing. This platform supports that. In session, we can use an emotion wheel when words are hard to access. Between sessions, if helpful, we can revisit exact excerpts and refine language together so you can see progress in how you name what you feel. If anything adds pressure, we can keep it simple.”

When a client says they do not know what they feel

What to say: “Thank you for saying that. That can be a real capacity moment, not a refusal. We can slow down and build words together in session. If useful, we can revisit that same moment afterward and test a few possible feeling words in context. Insights do not grade you or tell you what to feel. They help us keep the thread and choose better questions next time.”

When a client is concerned about transcripts or privacy

What to say: “That concern is valid. In therapy, trust matters more than tools. We can use Feelpath as a session room without using any transcript based tools. Consent is clear, and you can change your mind.”


Further reading: Addressing client concerns about consent, transcripts, and AI, and How Feelpath can be used by clinicians.