Privacy Policy

This Policy describes how Feelpath Inc. ("Company", "We", "Us", or "Our"), may collect, use, share, retain and protect Personal Data through this Website. This Privacy Policy applies to Your Personal Data, which can include any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with You, Your house, or Your Device ("Personal Data"). "You", "Your" and similar terms refer to any Guests, Providers, and Patients who access or use the Site and/or Services.

Please note, We collect different Personal Data and use it for different purposes depending on whether You are accessing the Service and Site as a Guest, a Provider, or a Patient. Please see Our definitions section below for a clear definition of those roles and click on the section of the Privacy Policy that applies to You in the role that You are using the Site or Service to get more information.

Please read this Policy carefully. By using the Website and/or the Services, You agree to the collection and use of Personal Data in accordance with this Privacy Policy. This Policy may change from time to time (see Changes to this Privacy Policy). Your continued use of this Website after We make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Definitions

This section defines certain terms that are used throughout this Policy.

Account

means a unique account created for Providers to access Our Services or parts of Our Services. This may also be referred to as Your Clinic.

Device

means any device that can access the Services such as a computer, a cellphone or a digital tablet.

Guest

refers to an individual who is visiting Our Website to gather information or to seek customer support. A Guest may also be a current or future Patient or a Provider.

Patient

refers to an individual who is using the "Patient" component of the Services by using a unique URL sent by the Provider to enter the Waiting Room (prior to the Session).

Provider

means a doctor, medical group, or other healthcare professional who has signed up as a "Provider" on the Feelpath Services.

Session

is a secure audio and/or video communication between the Patient and the Provider—the key feature of the Feelpath Services.

Usage Data

is collected automatically and generated by the use of the Services or from the Services infrastructure itself, including information about Your Device and browsing activity.

California Residents

If You are Browsing as a Guest

What Personal Data Do We Collect?

The Personal Data that We collect from You depends on how You interact with Us, the Websites and the Services. The following includes the categories and types of Personal Data We have collected from Guests:

• •Identifiers: Name, Email address, Telephone number
• •Commercial Information: Customer support requests
• •Internet Activity: Usage data
• •For Job applicants: Resume, experience level, and related information

How Do We Use Your Personal Data?

• •To provide and maintain Our Service
• •To provide Customer Support
• •To manage Your requests
• •To assess job applications

If You are a Provider

What Personal Data Do We Collect?

When You use the Services as a Provider, We collect Personal Data necessary to provide the Services:

• •Account Information: Name, email, professional credentials
• •Service Data: Session information, usage patterns
• •Billing Information: Payment details for paid accounts

Your Rights

As a Provider, You maintain full control over your Personal Data. You can access, modify, or delete your account information at any time through your account settings.

If You are a Patient

What Personal Data Do We Collect?

We collect minimal Personal Data from Patients to facilitate the therapy session:

• •Temporary session identifiers
• •Technical data needed for video/audio connectivity
• •Any information you choose to share during the session

Data Retention

We retain Your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• •Provider account data: Retained until account deletion
• •Patient session data: Temporarily processed and deleted
• •Guest data: Retained as needed for customer service

Information Sharing

We do not sell, trade, or rent your Personal Data to third parties. We may share information only in the following circumstances:

• •With service providers who assist in operating our platform
• •When required by law or legal process
• •To protect the rights and safety of our users
• •With your consent

Data Security

The security of Your Personal Data is important to Us. We use commercially reasonable physical, electronic, and administrative safeguards to protect Your Personal Data, including:

• •Encryption of data in transit and at rest
• •Regular security assessments and audits
• •Access controls and authentication measures
• •HIPAA-compliant infrastructure and practices

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• •By email: support@feelpath.com
• •By visiting our contact page
• •By mail: Feelpath Inc., Privacy Department